HSBC Mastercard Platinum Credit Card
(Form in Armenian)
Benefits
With the HSBC Mastercard Platinum Credit Card you will get:
- Extra security for your convenienceOur Mastercard Platinum cards are secured with Chip&Pin technology and you also get confirmation of your card transactions via free SMS service.
- Up to 45 days' grace periodGet up to 45 days of grace period for all your non-cash transactions, in case you fully repay your statement balance.
- Money off when you pay with your cardEnjoy discounts at more than 100 sales and service centres in Armenia when you pay with your Mastercard Platinum card.
- Free international concierge serviceYou receive free international concierge service, which will help you effectively manage both your business and leisure time.
- Emergency services abroadGet your card re-issued within 48 hours, or receive cash within 24 hours in case of an emergency abroad.
- A quick and easy way to payNo wallet? No problem. Pay with your smartphone by adding your card to Apple Pay or Google Pay.
How HSBC Mastercard Platinum Credit Card can help you
Premium level credit card
Mastercard Platinum card is a premium level international credit card, allowing to effect non-cash payments both in Armenia and abroad at more than 25 million service points with no commission. HSBC Mastercard Platinum cards are issued with Chip&Pin technology allowing maximum security for your card. Cards are issued with three year period, and are automatically renewed free of charge upon card expiration.
Buy now pay later
Your Mastercard Platinum card comes with a credit limit that can be used to purchase goods and services now, and pay later, as a lump sum or with periodic repayments. Moreover, our cardholders enjoy up to 45 days of grace period for non-cash transactions, and no commission occurs, if entire debt is paid by payment date.
You have the flexibility to choose your statement date as well as the portion of the utilized amount you wish to pay on monthly basis.
Your concierge service allows you to order different services, make enquiries, arrange your everyday shopping, order air-tickets, make bookings both in Armenia and abroad, all this only with a phone call 24 hours a day, 7 days a week. To use International Concierge service you need to dial +374 (95) 515 515 or +7 (499) 500 44 46 phone numbers both from Armenia and abroad.
Emergency services abroad
Be more confident with your Mastercard Platinum card when travelling, even if your card has been stolen or lost. With MasterCard® Global Services your card will be re-issued within 48 hours, and you will be provided with emergency cash of up to USD 1,000 within 24 hours. All you need is either call your Plus Relationship Manager by dialing +374 (60) 655 566 or MasterCard® Support hotline at +1 (636) 722 71 11.
Local and international discounts
Mastercard Platinum card provides exclusive discounts and special treatment both locally and internationally for making cardholder's shopping and leisure an enjoyable experience. Special discounts work in more than 100 sales and service centres in Armenia and in various hotels, restaurants, spa and shopping centres abroad.
| Fee or charge | Amount |
|---|---|
| Card currency |
AMD |
| Card issuance fee |
Free of charge |
| Card account monthly service fee |
AMD 3,0001 |
| Additional card issuance fee |
Free of charge |
| Additional card monthly service fee (charged in accordance with the primary card tariffs) | Free of charge |
| Annual nominal interest rate |
18% |
| Annual Percentage Rate2 |
Starting from 19,99%3 |
| Encashment fee when using Bank's ATMs and POS terminals, Ameriabank's and Ardshinbank's ATMs | Free of charge |
| Encashment fee when using other ATMs and POS terminals within ArCa system |
1.5% (minimum AMD 500) |
| Encashment fee when using other ATMs and POS terminals outside ArCa system |
2.5% (minimum AMD 1,000 from ATMs, minimum AMD 3,000 from POS terminals) |
| Card reissuance fee |
AMD 5,000 |
| Card PIN unblock fee |
Free of charge |
| Charge slip retrieval |
AMD 8,000* |
| Dispute of genuine transaction |
AMD 15,000 |
| Card limit permanent and temporary review |
Free of charge |
| SMS service |
Free of charge |
| Monthly statement delivery (within Armenia) |
Free of charge |
| Fee for each copy of card account statement (if earlier than 6 months) |
AMD 3,000* |
| Late payment fee |
5% of overdue amount, maximum AMD 20,000 |
| Credit overlimit fee |
10% of overlimit balance, maximum AMD 20,000 |
| Emergency card replacement | AMD 75,0004 |
| Emergency cash advance fee (up to USD 1,000) | AMD 50,0004 |
| Fee or charge |
Card currency |
|---|---|
| Amount |
AMD |
| Fee or charge |
Card issuance fee |
| Amount |
Free of charge |
| Fee or charge |
Card account monthly service fee |
| Amount |
AMD 3,0001 |
| Fee or charge |
Additional card issuance fee |
| Amount |
Free of charge |
| Fee or charge | Additional card monthly service fee (charged in accordance with the primary card tariffs) |
| Amount |
Free of charge |
| Fee or charge |
Annual nominal interest rate |
| Amount |
18% |
| Fee or charge |
Annual Percentage Rate2 |
| Amount |
Starting from 19,99%3 |
| Fee or charge | Encashment fee when using Bank's ATMs and POS terminals, Ameriabank's and Ardshinbank's ATMs |
| Amount |
Free of charge |
| Fee or charge |
Encashment fee when using other ATMs and POS terminals within ArCa system |
| Amount |
1.5% (minimum AMD 500) |
| Fee or charge |
Encashment fee when using other ATMs and POS terminals outside ArCa system |
| Amount |
2.5% (minimum AMD 1,000 from ATMs, minimum AMD 3,000 from POS terminals) |
| Fee or charge |
Card reissuance fee |
| Amount |
AMD 5,000 |
| Fee or charge |
Card PIN unblock fee |
| Amount |
Free of charge |
| Fee or charge |
Charge slip retrieval |
| Amount |
AMD 8,000* |
| Fee or charge |
Dispute of genuine transaction |
| Amount |
AMD 15,000 |
| Fee or charge |
Card limit permanent and temporary review |
| Amount |
Free of charge |
| Fee or charge |
SMS service |
| Amount |
Free of charge |
| Fee or charge |
Monthly statement delivery (within Armenia) |
| Amount |
Free of charge |
| Fee or charge |
Fee for each copy of card account statement (if earlier than 6 months) |
| Amount |
AMD 3,000* |
| Fee or charge |
Late payment fee |
| Amount |
5% of overdue amount, maximum AMD 20,000 |
| Fee or charge |
Credit overlimit fee |
| Amount | 10% of overlimit balance, maximum AMD 20,000 |
| Fee or charge | Emergency card replacement |
| Amount |
AMD 75,0004 |
| Fee or charge | Emergency cash advance fee (up to USD 1,000) |
| Amount |
AMD 50,0004 |
1Not applicable for HSBC Plus package customers.
2Information regarding Annual Percentage Rate.
3Does not include luxury privileges fee
4For emergency cash advance within 2-24 hours and emergency card replacement within 48 hours outside of Armenia, please call +1 (636) 722 711 1 MasterCard support.
| Condition |
Amount |
|---|---|
| Maximum cash withdrawals per day |
50% of credit limit or AMD 500,000 whichever is higher |
| Number of cash withdrawals per day |
Maximum 3 |
| Maximum limit for each non-cash transaction |
AMD 10,000,000 |
| Total number of transactions per day (including cash and non-cash transactions and balance enquiries) |
20 |
| Lost card liability, after the customer has informed the Bank1 |
Up to AMD 25,000 |
| Minimum payment due |
10% of closing debit balance (minimum AMD 10,000) |
| Credit limit and currency |
From AMD 1,000,000 to AMD 5,000,000 |
| Grace (interest free) period2 |
Up to maximum 45 days (Maximum 15 days from the statement generation date) |
| International Concierge Service | Free of charge |
| Types of card transactions |
|
| Condition |
Maximum cash withdrawals per day |
|---|---|
| Amount |
50% of credit limit or AMD 500,000 whichever is higher |
| Condition |
Number of cash withdrawals per day |
| Amount |
Maximum 3 |
| Condition |
Maximum limit for each non-cash transaction |
| Amount |
AMD 10,000,000 |
| Condition |
Total number of transactions per day (including cash and non-cash transactions and balance enquiries) |
| Amount |
20 |
| Condition |
Lost card liability, after the customer has informed the Bank1 |
| Amount |
Up to AMD 25,000 |
| Condition |
Minimum payment due |
| Amount |
10% of closing debit balance (minimum AMD 10,000) |
| Condition |
Credit limit and currency |
| Amount | From AMD 1,000,000 to AMD 5,000,000 |
| Condition |
Grace (interest free) period2 |
| Amount |
Up to maximum 45 days (Maximum 15 days from the statement generation date) |
| Condition |
International Concierge Service |
| Amount | Free of charge |
| Condition |
Types of card transactions |
| Amount |
|
1Refer to Section 7 of Card Products Terms & Conditions.
2Applicable for individuals only.
Grace period is applicable in case of non-cash transactions and if the payment of the whole statement Closing Balance is received by the Bank on or before the Payment Due Date. Depending on the day of month when the transaction has been posted to card account, duration of the grace period may vary.
Important notes
- LOAN INTEREST AMOUNT IS BEING CALCULATED BASED ON THE ANNUAL NOMINAL INTEREST RATE, WHEREAS THE ANNUAL PERCENTAGE RATE OR APR INDICATES HOW MUCH WOULD LOAN COST TO BORROWER IN CASE OF REPAYMENT OF INTEREST AMOUNT AND OTHER PAYMENTS UNDER THE DEFINED TIMELINES AND TERMS.
- Card is provided to individual customers
- No interest is calculated against the credit balance of card account
- Cardholder's minimum age should be 18, maximum age 65
- Mastercard Platinum cards are valid for one year period. Cards are subject to renewal upon bank's discretion.
- Credit card limit is provided with indefinite term. The limit, however, may be reviewed upon Bank's discretion.
- FROM TIME TO TIME THE BANK MAY REVIEW THE CARD NOMINAL RATES IN ORDER TO REFLECT MARKET TRENDS.
- All terms and charges related to products and services offered by HSBC Bank Armenia are subject to amendments and modifications with reasonable notice
- The decision to approve applied product with respective credit line is made and customer is informed accordingly within 3 business days after the presentation of all necessary documents. The decision to issue a credit card is made and the card is delivered to the address specified by the customer, during maximum 10 working days after the presentation of all necessary documents.
- In case you have outstanding obligations towards the creditor, the following repayment order will apply, when you fulfil your obligations:
- Penalties
- Interest
- Principal
- The customer has the right to unilaterally terminate the card agreement within 7 (seven) working days from the date of signing, in which the customer is obliged to pay the amount of the credit limit used and the Interest Amount accrued for these days, which is calculated with the respective APR.
- The customer has the right to terminate the card agreement and close the credit card without paying any penalties. Customer is obliged to pay the amount of the credit limit used and the interest amount accrued for the used days of credit line, which is calculated with the respective APR.
- The bank may require the customer’s obligations to be secured with guarantee at its discretion, based on risk assessment results.
Statements
The bank will provide customers with statements for their card accounts in the manner and terms stipulated by the RA legislation. The statements can be delivered to the customer's postal address, sent via email or collected from any branch of the bank. You can familiarise yourself with the conditions, terms and fees for provision of statements, copies of statements or other information by referring to Tariff of Charges and Terms and Conditions.
BEFORE SIGNING THE CARD AGREEMENT, INDIVIDUAL BULLETIN TO BE PROVIDED AS PER CENTRAL BANK OF ARMENIA REGULATION 8/05 "ON BUSINESS CONDUCT RULES OF FINANCIAL ORGANIZATIONS".
Before signing the loan agreement, you have the opportunity to get acquainted with the essential terms of the loan and, if desired, compare it with the essential terms of the loan offered by other creditors.
The Individual Bulletin defines the essential terms and tariffs of the given credit, consumer rights and obligations applicable to all customers and the negative consequences in case of non-fulfilment in time.
The Individual Bulletin includes, but is not limited to:
- type of credit
- credit amount
- credit currency
- credit provision term
- credit annual nominal interest rate
- credit annual percentage interest rate
- payment frequency
- prepayment
- credit related payments
- penalties and fines in case of not properly paying loan or interest amounts
If the fulfilment of the consumer's obligations is secured by a pledge and (or) guarantee, security section should cover:
- type of pledge
- note on the guarantor
- and other conditions
We would also like to inform you that there may be differences between the Individual Bulletin and mortgage lending agreements due to changes in the repayment schedule and (or) the exchange rate.
The terms of the Individual Bulletin are valid for 10 working days after informing you, as a consumer, about the positive decision of the credit application. In case the consumer (guarantor) wants to sign the Individual Bulletin immediately, the Bank gives sufficient time to the consumer (guarantor) to read the Individual Bulletin in detail. If the consumer submits the signed Individual Bulletin to the Bank later than the established term, the Bank decides whether to sign the lending or mortgage lending agreement under those conditions in accordance with its internal legal acts or no.
ATTENTION: IF YOU DON'T PAY THE DUE AMOUNT OF YOUR CREDIT CARD OR MAKE AN INCOMPLETE PAYMENT, INFORMATION ABOUT CREDIT HISTORY WILL BE SUBMITTED TO CENTRAL BANK OF ARMENIA AND ACRA CREDIT REPORTING CJSC WITHIN THREE WORKING DAYS, RESULTING IN NEGATIVE IMPACT ON YOUR CREDIT HISTORY, SHOULD YOU DECIDE TO APPLY FOR ANOTHER LOAN IN THE FUTURE. YOU HAVE A RIGHT TO OBTAIN YOUR CREDIT HISTORY FROM CREDIT BUREAU FREE OF CHARGE ONCE A YEAR.
Financial directory (website in Armenian)
Your Financial Directory is an electronic search and comparison tool for services offered to individuals to ease the process of making the most effective choice for you.
Deposit compensation guaranteed limits
Funds in bank accounts are guaranteed by the Deposit Guarantee Fund of Armenia in accordance with RA Law on Guaranteeing Compensation of Bank Deposits. Amounts of guaranteed deposits defined by the law are as follows 1:
- If you have only a dram denominated bank deposit in the bank, the maximum amount of the guaranteed deposit is AMD 16 million
- If you have only a foreign currency denominated bank deposit in the bank, the maximum amount of the guaranteed deposit is AMD 7 million
- If you have dram and foreign currency denominated bank deposits in the bank, and the dram denominated deposit exceeds AMD 7 million, only up to AMD 16 million of the dram denominated deposit is guaranteed
- If you have dram and foreign currency denominated bank deposits in the bank, and the size of the dram denominated bank deposit is less than AMD 7 million, subject to guarantee is the full amount of the dram denominated bank deposit and the foreign currency denominated bank deposit in the amount which is equal to the difference between AMD 7 million and the reimbursed dram denominated bank deposit
1 For more details, please visit www.adgf.am, the official web site of the Deposit Guarantee Fund of Armenia.
Important notice
A customer's right to manage their bank account and the funds available on it can be restricted due to decisions issued by the Judicial Acts Compulsory Enforcement Service or tax authorities based on court verdict. The customer may be informed about this after the bank has executed the decision on hold.
Levy of monetary funds without order of the customer can be executed on decisions issued by Judicial Acts Compulsory Enforcement Service and tax authorities based on court verdict. The customer may be informed about this after the bank has executed the decision on levy of funds from the customer's account.
Starting from August the 31st based on Point 6.5 of Bank’s Card product terms and conditions the Bank is blocking all credit card transactions (for cryptocurrency purchase) to entities which are members of Binance Group.
Apply in branch
Visit your nearest branch and speak to our staff, who would be delighted to help you.
Apply by phone
Call us on +374 60 655 000
or fill in a callback request form below.
Frequently Asked Questions
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Last updated on: 28.06.24, 10:37