Top of main content

Cash operations

Cash operations
Cash deposit in branches
Free
Cash deposit through ATM1
Free
Cash withdrawal of funds deposited in cash (AMD, USD, EUR)
Free
Cash withdrawal of non cash funds in AMD in branches2
0.2%, minimum AMD 1,000

Cash withdrawal of non cash funds in USD/EUR in branches3

1%, minimum AMD 1,000
Cash withdrawal of funds deposited in cash/non-cash in other currencies4
3%
Cash withdrawal from the cards issued by other banks through the Bank’s POS terminals in AMD/ USD
1%
Exchange of mutilated/out of circulation foreign currency banknotes, if all necessary distinctive characteristics and parts are available5 5%
Cash operations
Cash deposit in branches
Cash deposit through ATM1
Free
Free
Cash deposit in branches
Cash withdrawal of funds deposited in cash (AMD, USD, EUR)
Free
Free
Cash deposit in branches
Cash withdrawal of non cash funds in AMD in branches2
Free
0.2%, minimum AMD 1,000
Cash deposit in branches

Cash withdrawal of non cash funds in USD/EUR in branches3

Free
1%, minimum AMD 1,000
Cash deposit in branches
Cash withdrawal of funds deposited in cash/non-cash in other currencies4
Free
3%
Cash deposit in branches
Cash withdrawal from the cards issued by other banks through the Bank’s POS terminals in AMD/ USD
Free
1%
Cash deposit in branches
Exchange of mutilated/out of circulation foreign currency banknotes, if all necessary distinctive characteristics and parts are available5
Free
5%

1 Maximum daily limit – AMD 1,000,000 to each of the ATM card.

2 Not applicable for withdrawal of  funds converted through FX transactions (including conversions made before 18 August 2023), interest paid on deposits and loan encashment. Funds placed as time deposit with a term 91 days and more and not terminated before due date (or funds placed as a time deposit for a shorter tenor but rolled over/stayed for 91 days and more till maturity) are considered as cash.

3 Applicable on the loan encashment, not applicable for withdrawal of funds converted through FX transactions (including conversions made before 18 August 2023), and interest paid on deposits. Funds placed as time deposit with a term 91 days and more and not terminated before due date (or funds placed as a time deposit for a shorter tenor but rolled over/stayed for 91 days and more till maturity) are considered as cash.

4 Applicable on the exchanged amount (including conversions made before 18 August 2023) as well as loan encashment.

5 Service is available for HSBC Bank Armenia customers. For non customers the service is available in case foreign exchange transaction is conducted (daily exchange limit is maximum AMD 400,000).

Important notice on customer transactions

"HSBC Bank Armenia" CJSC (hereinafter the Bank), acknowledging the importance of international obligations of HSBC Group and Republic of Armenia in scope of combating money laundering and terrorism financing, as well as compliance with the requirements of the RA Law on Combating Money Laundering and Terrorism Financing, has established internal processes and procedures which are aimed at collection of information and documents related to transactions performed by its customers for the purpose of establishing the source of funds and purpose of the transaction.

For this purpose, the Bank may request the customers to provide additional information on the source of funds and purpose of transactions, as well as request additional documents evidencing source of funds and transaction purpose where necessary.

In case if the above mentioned information and documents are not provided, the Bank has the right to reject the transaction.

The Bank's and the customer's rights and obligations in scope of the preventing financial crime and money laundering are regulated by the Bank's "General Terms and Conditions for the Operation of Customer Bank Accounts, Bank Deposits, Electronic Banking and Other Banking Services" (hereinafter- the General Terms and Conditions), Clause 1.17. of General Provisions section, as well as Appendix 1 of the General Terms and Conditions - Collections and Use of Customer Information (Financial Crime Risk Management and Tax Compliance).

Placing utmost importance on the security of customer service and prevention of financial crime, the Bank expects your cooperation for timely provision of the requested information and documents when making transactions.

Performing foreign exchange transactions

Please be informed that starting from 05 May, 2015 persons, who are not “HSBC Bank Armenia” CJSC (hereafter the Bank) account holders, can make foreign exchange transactions in the Bank only if a valid identification document is presented. The list of identification documents is stated in the RA Government Resolution N 767 dated 22.12.1999 "On Identification documents". Please also note that the maximum amount of foreign exchange transaction per day cannot exceed AMD 400,000 (or equivalent in other currencies).

Last updated on: 23.08.23, 09:54

Please, familiarize yourself with the special guidelines of user behavior on our Social Media accounts.