HSBC PLUS banking
Benefits
- Tailored product packageGet a package of essential banking products tailored for your day-to-day banking, credit, savings and insurance needs for a fixed monthly service fee
- Preferential termsEnjoy free services and preferential rates for bank accounts, loans, term deposits and insurance products
- Mastercard Platinum cardGet a Mastercard Platinum - one of the most prestigious credit cards in the world
- Different approach you deserveSolve any bank related issue quick and hassle free with the help of a dedicated relationship manager in our contact centre
HSBC PLUS package
HSBC PLUS is a comprehensive banking package comprised of Basic and Optional packages. To become HSBC PLUS customer, you need to have Mastercard Platinum credit card with credit limit. By paying monthly service fee of AMD 2,000 for HSBC PLUS package you get a bundle of banking products and services tailored for your day-to-day transactional banking, credit, insurance and savings needs with preferential tariffs.
- Basic package includes main day-to-day banking products and services. You will be provided with the Basic package immediately after joining HSBC PLUS
- Optional package includes credit, savings and insurance products. You can choose all or any services from the Optional package, whenever you wish. All products and services in the Optional package will be provided to you at preferential terms
By paying a monthly fee of AMD 2,000 you will receive a number of services including free account maintenance. You also receive free of charge online/mobile and phone banking services, making your accounts accessible 24/7 anywhere, anytime and absolutely free. Your Basic package also includes free Mastercard Platinum card and International Concierge service.
Along with financial benefits you receive as an HSBC PLUS customer, you will also value the level of customer service and individual approach we ensure for our PLUS customers. As a PLUS customer you will have a dedicated relationship manager in our contact centre. Dial +374 (60) 65 5566, make any bank related inquiries or perform banking transactions via phone banking quick and hassle free.
Tarrif for services included in Basic package
- Current and savings accounts including additional accounts opening1 and service: free
- Escrow account1: 0.5% of escrow amount (minimum AMD 100,000, maximum AMD 500,000)
- Term deposit account opening1 and servicing: free2
- HSBC PLUS package monthly service fee: AMD 2,000
- Issuance and service of additional ATM and Mastercard Platinum cards for family members3: free
- Online banking sign-up: free
- Phone banking sign-up: free
To have a better idea how much you can save with the Basic package please review the below example.
Example
Customer applied for HSBC PLUS package and started using services of Basic package – two current accounts, Mastercard Platinum card and Internet and Phone banking services. In addition, customer's family member has got additional ATM and Mastercard Platinum cards.
| Service | Standard annual fee | Annual fee applied for HSBC PLUS customers |
|---|---|---|
Service fee of two current accounts |
AMD 7,200 |
Free |
Mastercard Platinum Card service fee |
AMD 36,000 |
AMD 24,000 |
Issuance and service of additional ATM and Mastercard Platinum cards for a family member2 |
AMD 6,000 |
Free |
Phone banking sign-up |
AMD 1,000 (one-off) |
Free |
Total annual fee |
AMD 50,200 |
AMD 24,000 |
| Service |
Service fee of two current accounts |
|---|---|
| Standard annual fee |
AMD 7,200 |
Annual fee applied for HSBC PLUS customers |
Free |
| Service |
Mastercard Platinum Card service fee |
| Standard annual fee |
AMD 36,000 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
| Service |
Issuance and service of additional ATM and Mastercard Platinum cards for a family member2 |
| Standard annual fee |
AMD 6,000 |
Annual fee applied for HSBC PLUS customers |
Free |
| Service |
Phone banking sign-up |
| Standard annual fee |
AMD 1,000 (one-off) |
Annual fee applied for HSBC PLUS customers |
Free |
| Service |
Total annual fee |
| Standard annual fee |
AMD 50,200 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Total saving for the first year: AMD 26,200.
1You can familiarise yourself with the list of required documents for respective accounts opening, as well as accounts opening and closing procedures in that account-related part of our website (links to the respective pages are available above).
2Term deposit account can be opened only having an account in AMD or in the currency of the deposit.
3Family members include husband, wife, father, mother, brother, sister, son and daughter.
Optional package was developed considering ever changing expectations and dynamic lifestyle of PLUS customers. Products and services included in the Optional package cover credit, savings and insurance services. All services are provided with preferential terms.
1. Savings products to grow your money
HSBC PLUS package helps you grow your savings, by offering you higher than standard interest rates for your regular term deposits. HSBC PLUS customers can also take advantage of three types of cumulative term deposits, and unallocated gold accounts both available at standard rates.
| Service | Preferential terms for HSBC PLUS customers | Details |
|---|---|---|
| Time deposits3 | +0.5% for time deposits in AMD +0.25% for time deposits in USD |
0.5% and 0.25% points higher than standard nominal interest rates for AMD and USD deposits accordingly |
| Service | Time deposits3 |
|---|---|
| Preferential terms for HSBC PLUS customers |
+0.5% for time deposits in AMD +0.25% for time deposits in USD |
| Details | 0.5% and 0.25% points higher than standard nominal interest rates for AMD and USD deposits accordingly |
To learn how much you can save with HSBC PLUS Term Deposits please review the below example.
Example
HSBC PLUS customer is opening a one year time deposit for the total amount of AMD 5m. At the moment customer has Mastercard Platinum card and additional ATM and Mastercard Platinum cards for a family member.
| Service | Standard annual fee | Annual fee applied for HSBC PLUS customers |
|---|---|---|
| Basic package: Mastercard Platinum Card service fee | AMD 36,000 | AMD 24,000 |
| Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member | AMD 6,000 | Free |
| Optional package: Time deposit in AMD (amount AMD 5 mln, term 1 year) | + AMD 405,000 (in case of standard interest rate of 9% annually) | + AMD 427,500 (in case of preferential interest rate of 9.5% annually) |
| Service | Basic package: Mastercard Platinum Card service fee |
|---|---|
| Standard annual fee | AMD 36,000 |
| Annual fee applied for HSBC PLUS customers | AMD 24,000 |
| Service | Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
| Standard annual fee | AMD 6,000 |
| Annual fee applied for HSBC PLUS customers | Free |
| Service | Optional package: Time deposit in AMD (amount AMD 5 mln, term 1 year) |
| Standard annual fee | + AMD 405,000 (in case of standard interest rate of 9% annually) |
| Annual fee applied for HSBC PLUS customers |
+ AMD 427,500 (in case of preferential interest rate of 9.5% annually) |
Savings from Basic package: AMD 18,000.
Savings from Optional package: AMD 22,5000.
Total savings for the first year: AMD 40,500.
2. Loans to improve your lifestyle
Whether you need a small amount of money for an upcoming purchase or event, plan to buy a car, renovate your apartment or better buy a new one, HSBC PLUS Optional package offers it all with preferential terms. Please review the below table for details.
| Service/Product | Preferential terms for HSBC Plus customers | Details |
|---|---|---|
| Property purchase loans (in AMD and USD) | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 200,000 |
| Property purchase loans (in AMD) | -0.5% | Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.48% - 16.10% |
| Property purchase loans (in USD) | -1% | Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.64% - 12.46% |
| Property renovation loan (in AMD and USD) | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Property renovation loan (in AMD) | -0.5% | Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.63% - 16.97% |
| Property renovation loan (in USD) | -1% | Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.80% - 13.54% |
| Car loan | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Car loan | -1% | Loan is provided with 1% lower than standard annual nominal interest rate - 15% (instead of standard 16%) Annual percentage rate - starting from 23.29% |
| Personal instalment loan | -1% loan provision fee |
Loan provision fee is 1% (instead of standard 2%), maximum AMD 20,000 |
| Personal instalment loan | -1%4 |
Loan is provided with 1% lower than standard annual nominal interest rate - 16% (instead of standard 17%)4 Annual percentage rate - 17.27% - 19.60% |
| Personal instalment loan | Higher loan amount | Higher than standard maximum loan amount: AMD 15,000,000 (instead of standard AMD 3,000,000) |
| Property secured personal instalment loan (in AMD and USD) | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Service/Product | Property purchase loans (in AMD and USD) |
|---|---|
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details |
Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 200,000 |
| Service/Product | Property purchase loans (in AMD) |
| Preferential terms for HSBC Plus customers | -0.5% |
| Details |
Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.48% - 16.10% |
| Service/Product | Property purchase loans (in USD) |
| Preferential terms for HSBC Plus customers | -1% |
| Details |
Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.64% - 12.46% |
| Service/Product | Property renovation loan (in AMD and USD) |
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Service/Product | Property renovation loan (in AMD) |
| Preferential terms for HSBC Plus customers | -0.5% |
| Details |
Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.63% - 16.97% |
| Service/Product | Property renovation loan (in USD) |
| Preferential terms for HSBC Plus customers | -1% |
| Details |
Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.80% - 13.54% |
| Service/Product | Car loan |
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details |
Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Service/Product | Car loan |
| Preferential terms for HSBC Plus customers | -1% |
| Details |
Loan is provided with 1% lower than standard annual nominal interest rate - 15% (instead of standard 16%) Annual percentage rate - starting from 23.29% |
| Service/Product | Personal instalment loan |
| Preferential terms for HSBC Plus customers |
-1% loan provision fee |
| Details | Loan provision fee is 1% (instead of standard 2%), maximum AMD 20,000 |
| Service/Product | Personal instalment loan |
| Preferential terms for HSBC Plus customers |
-1%4 |
| Details |
Loan is provided with 1% lower than standard annual nominal interest rate - 16% (instead of standard 17%)4 Annual percentage rate - 17.27% - 19.60% |
| Service/Product | Personal instalment loan |
| Preferential terms for HSBC Plus customers | Higher loan amount |
| Details |
Higher than standard maximum loan amount: AMD 15,000,000 (instead of standard AMD 3,000,000) |
| Service/Product | Property secured personal instalment loan (in AMD and USD) |
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
To learn how much you can save with HSBC PLUS Property Purchase Loans please review the below example.
Example
HSBC PLUS customer is applying for a property purchase loan for an amount of AMD 15,000,000 and 120 month period. At the moment customer has two current accounts, MasterCard Platinum and additional ATM and MasterCard Platinum cards for a family member.
Service |
Standard annual fee |
Annual fee applied for HSBC PLUS customers |
|---|---|---|
Basic package: Service fee of two current accounts |
AMD 7,200 |
Free |
Basic package: Mastercard Platinum Card service fee |
AMD 36,000 |
AMD 24,000 |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
AMD 6,000 |
Free |
Optional package: Property purchase loan (loan amount AMD 15,000,000 and term 120 months) |
AMD 100,000 (loan one-off service fee is depends on loan amount and can comprise AMD 200,000 in case if loan amount is more than AMD 30m) |
Free |
Total annual fee |
AMD 149,200 |
AMD 24,000 |
Service |
Basic package: Service fee of two current accounts |
|---|---|
Standard annual fee |
AMD 7,200 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Basic package: Mastercard Platinum Card service fee |
Standard annual fee |
AMD 36,000 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Service |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
Standard annual fee |
AMD 6,000 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Optional package: Property purchase loan (loan amount AMD 15,000,000 and term 120 months) |
Standard annual fee |
AMD 100,000 (loan one-off service fee is depends on loan amount and can comprise AMD 200,000 in case if loan amount is more than AMD 30m) |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Total annual fee |
Standard annual fee |
AMD 149,200 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Total saving for the first year: AMD 125,200.
3. Preferential rate for residential property insurance
Get residential property insurance included into HSBC PLUS Optional package, pay less and receive full protection under Property insurance services.
| Service | Preferential terms for HSBC PLUS customers | Details |
|---|---|---|
| Property Insurance (in case of property purchased with loans provided by HSBC Bank Armenia) |
-0.02% | 0.16% of the property value as opposed to standard 0.18% rate. |
| Service |
Property Insurance (in case of property purchased with loans provided by HSBC Bank Armenia) |
|---|---|
| Preferential terms for HSBC PLUS customers | -0.02% |
| Details |
0.16% of the property value as opposed to standard 0.18% rate. |
To learn how much you can save with HSBC PLUS Residential Property Insurance please review the below example.
Example
HSBC PLUS customer is applying for a residential property insurance (property is purchased with the loan provided by HSBC Bank Armenia and has a market value of AMD 25m). At the moment customer has two current accounts, Mastercard Platinum and additional ATM and Mastercard Platinum cards for a family member.
Service |
Standard annual fee |
Annual fee applied for HSBC PLUS customers |
|---|---|---|
Basic package: Service fee of two current accounts |
AMD 7,200 |
Free |
Basic package: Mastercard Platinum Card service fee |
AMD 36,000 |
AMD 24,000 |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
AMD 6,000 |
Free |
Optional package: Residential property insurance (property was purchased with loan provided by HSBC Bank Armenia and has market value of 25m) |
AMD 45,000 (in case of standard rate of 0.18% of property value) |
AMD 40,000 (in case of discounted rate of 0.16% of property value) |
Total annual fee |
AMD 94,200 |
AMD 64,000 |
Service |
Basic package: Service fee of two current accounts |
|---|---|
Standard annual fee |
AMD 7,200 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Basic package: Mastercard Platinum Card service fee |
Standard annual fee |
AMD 36,000 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Service |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
Standard annual fee |
AMD 6,000 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Optional package: Residential property insurance (property was purchased with loan provided by HSBC Bank Armenia and has market value of 25m) |
Standard annual fee |
AMD 45,000 (in case of standard rate of 0.18% of property value) |
Annual fee applied for HSBC PLUS customers |
AMD 40,000 (in case of discounted rate of 0.16% of property value) |
Service |
Total annual fee |
Standard annual fee |
AMD 94,200 |
Annual fee applied for HSBC PLUS customers |
AMD 64,000 |
Total saving for the first year: AMD 30,200.
4. Additional services
| Service | Preferential terms for HSBC PLUS customers | Details |
|---|---|---|
Reissuance of Mastercard Platinum card |
- 5,000 AMD | Card reissuance is free of charge. |
| Balance confirmation, other bank related document provision5 | - 3,000 AMD | Balance confirmation and other bank related document provision is AMD 2,000 if requested in branch, or free of charge if requested via online/mobile or phone banking services. |
| Power of attorney (POA) issuance | - 5,000 AMD | POA issuance is free of charge. |
| Reissuance of international VISA PLUS ATM card | - 3,000 AMD | Card reissuance is free of charge. |
| Service |
Reissuance of Mastercard Platinum card |
|---|---|
| Preferential terms for HSBC PLUS customers | - 5,000 AMD |
| Details |
Card reissuance is free of charge. |
| Service | Balance confirmation, other bank related document provision5 |
| Preferential terms for HSBC PLUS customers | - 3,000 AMD |
| Details | Balance confirmation and other bank related document provision is AMD 2,000 if requested in branch, or free of charge if requested via online/mobile or phone banking services. |
| Service | Power of attorney (POA) issuance |
| Preferential terms for HSBC PLUS customers | - 5,000 AMD |
| Details | POA issuance is free of charge. |
| Service | Reissuance of international VISA PLUS ATM card |
| Preferential terms for HSBC PLUS customers | - 3,000 AMD |
| Details | Card reissuance is free of charge. |
Mastercard Platinum card is a premium level international credit card, allowing to effect non-cash payments both in Armenia and abroad at more than 25mln service points with no commission. HSBC Mastercard Platinum cards are issued with Chip&Pin technology allowing maximum security for your card. Cards are issued with three year period, and are automatically renewed free of charge upon card expiration.
Our PLUS customers can also obtain additional Mastercard Platinum card for their family members free of charge.
Buy now pay later
Your Mastercard Platinum card comes with a credit limit that can be used to purchase goods and services now, and pay later, as a lump sum or with periodic repayments. Moreover, our cardholders enjoy up to 45 days of grace period for non-cash transactions, and no commission occurs, if entire debt is paid by payment date. You have the flexibility to choose your statement date as well as the portion of the utilized amount you wish to pay on monthly basis.
HSBC Bank Armenia together with International Aspire Lifestyles Concierge Service offers international concierge service to HSBC PLUS customers. Your concierge service allows you to order different services, make enquiries, arrange your everyday shopping, order air-tickets, make bookings both in Armenia and abroad. To use International Concierge service you need to dial +374 (95) 515 515 or +7 (499) 500 44 46 phone numbers both from Armenia and abroad. After customer verification and taking your inquiry, the operator will call you back to answer your query or solve your issue. Aspire Lifestyles Concierge Service operators speak both Russian and English.
The service is also available on Telegram application via the following contact information:
Telegram: @HSBCConciege_bot
Emergency services abroad
Be more confident with your Mastercard Platinum card when travelling, even if your card has been stolen or lost. With Mastercard Global Services your card will be re-issued within 48 hours, and you will be provided with emergency cash of up to USD 1,000 within 24 hours.
All you need is either call your PLUS Relationship Manager by dialing +374 (60) 655 566 or Mastercard Support hotline at +1 (636) 722 71 11.
Mastercard Platinum card provides exclusive discounts and special treatment both locally and internationally for making cardholder's shopping and leisure an enjoyable experience. Special discounts work in more than 200 sales and service centres in Armenia and in various hotels, restaurants, spa and shopping centres abroad. Get introduced to the full list of local and international discounts.
Terms and tariffs
- Card issuance fee: free
- Additional card issuance fee6: free
- Additional card service fee6: free
- Annual nominal interest rate7: 18%
- Annual Percentage Rate: starting from 19.56%
- Encashment fee when using Bank’s ATMs and POS terminals, along with Ameriabank’s and Ardshinbank's ATMs: free
- Encashment fee when using when using other ATMs and POS terminals within ArCa system: 1.5% (minimum AMD 500)
- Encashment fee when using other ATMs and POS terminals outside ArCa system: 2,5% (minimum AMD 1,000 from ATMs, minimum AMD 3,000 from POS terminals)
- Emergency cash advance fee (up to USD 1,000): AMD 50,0008
- Card to card money transfer via www.arca.am: 0.75% of transfer amount will apply to transfers between "HSBC Bank Armenia" credit cards; 1.5% of transfer amount will apply to transfers from "HSBC Bank Armenia" credit cards to other payment cards within ArCa system
- Card reissuance fee: free
- Emergency card replacement: AMD 75,0008
- Card PIN unblock fee: free
- Charge slip retrieval: AMD 8,0009
- Dispute of genuine transaction: AMD 15,000
- Card limit permanent and temporary review: free
- SMS service: free
- Monthly statement delivery (within Armenia): free
- Fee for each copy of card account statement (if has more than 6 months validity): AMD 3,0009
- Late payment fee: 10% of overdue amount maximum AMD 20,000
- Credit overlimit fee: 10% of overlimit balance maximum AMD 20,000
- International Concierge service: free
- Maximum cash withdrawals (per day): 50% of credit limit or AMD 500,000, whichever is the highest
- Number of cash withdrawals (per day): maximum 3
- Maximum limit for each non-cash transaction: AMD 10,000,000
- Total number of transactions per day (including cash and non-cash transactions and balance enquiries): 20
- Lost Card liability after the customer has informed the Bank10: up to AMD 25,000
- Minimum payment due: 10% of closing debit balance (minimum AMD 10,000)
- Credit limit and currency: From AMD 50,000 up to maximum AMD 5,000,000
- Grace Period: up to maximum 45 days (Maximum 15 days from the statement generation date)11
Notes
Important note: Loan interest amount is being calculated based on the annual nominal interest rate, whereas the annual percentage rate or APR indicates how much would loan cost to borrower in case of repayment of interest amount and other payments under the defined timeline and terms.
- No interest is calculated against the credit balance of card account
- Card can be provided to customers with minimum age of 18 years, and maximum age of 65 years
- Cards are valid for three years period. Cards are subject to renewal upon bank's discretion
- Credit card limit is provided with indefinite term. The limit, however, may be reviewed upon Bank's discretion
- From time to time the bank may review the Card nominal rates in order to reflect market trends
- The decision to issue a credit card is made and the card is delivered to the address specified by the customer during maximum 10 working days after the presentation of all necessary documents
6Additional card tariffs are regulated by primary card tariffs.
7Information regarding Annual Percentage Rate can be found here (PDF, 51KB).
8For emergency cash advance within 2-24 hours and emergency card replacement within 48 hours outside of Armenia, please call +1 636 722 711 1 Mastercard support.
10Refer to Section 7 of Card products terms and conditions.
11Is applicable in case of non-cash transactions and if the payment of the whole statement is received by the Bank on or before the Payment Due Date.
What is HSBC PLUS?
HSBC PLUS is a comprehensive banking package comprised of Basic and Optional packages. To become HSBC PLUS customer, you need to have Mastercard Platinum credit card with credit limit. By paying monthly service fee of AMD 2,000 for HSBC PLUS package you get a bundle of banking products and services tailored for your day-to-day transactional banking, credit, insurance and savings needs with preferential tariffs.
- Basic package includes main day-to-day banking products and services. You will be provided with the Basic package immediately after joining HSBC PLUS
- Optional package includes credit, savings and insurance products. You can choose all or any services from the Optional package, whenever you wish. All products and services in the Optional package will be provided to you at preferential terms
Basic package
By paying a monthly fee of AMD 2,000 you will receive a number of services including free account maintenance. You also receive free of charge online/mobile and phone banking services, making your accounts accessible 24/7 anywhere, anytime and absolutely free. Your Basic package also includes free Mastercard Platinum card and International Concierge service.
Along with financial benefits you receive as an HSBC PLUS customer, you will also value the level of customer service and individual approach we ensure for our PLUS customers. As a PLUS customer you will have a dedicated relationship manager in our contact centre. Dial +374 (60) 65 5566, make any bank related inquiries or perform banking transactions via phone banking quick and hassle free.
Tarrif for services included in Basic package
- Current and savings accounts including additional accounts opening1 and service: free
- Escrow account1: 0.5% of escrow amount (minimum AMD 100,000, maximum AMD 500,000)
- Term deposit account opening1 and servicing: free2
- HSBC PLUS package monthly service fee: AMD 2,000
- Issuance and service of additional ATM and Mastercard Platinum cards for family members3: free
- Online banking sign-up: free
- Phone banking sign-up: free
To have a better idea how much you can save with the Basic package please review the below example.
Example
Customer applied for HSBC PLUS package and started using services of Basic package – two current accounts, Mastercard Platinum card and Internet and Phone banking services. In addition, customer's family member has got additional ATM and Mastercard Platinum cards.
| Service | Standard annual fee | Annual fee applied for HSBC PLUS customers |
|---|---|---|
Service fee of two current accounts |
AMD 7,200 |
Free |
Mastercard Platinum Card service fee |
AMD 36,000 |
AMD 24,000 |
Issuance and service of additional ATM and Mastercard Platinum cards for a family member2 |
AMD 6,000 |
Free |
Phone banking sign-up |
AMD 1,000 (one-off) |
Free |
Total annual fee |
AMD 50,200 |
AMD 24,000 |
| Service |
Service fee of two current accounts |
|---|---|
| Standard annual fee |
AMD 7,200 |
Annual fee applied for HSBC PLUS customers |
Free |
| Service |
Mastercard Platinum Card service fee |
| Standard annual fee |
AMD 36,000 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
| Service |
Issuance and service of additional ATM and Mastercard Platinum cards for a family member2 |
| Standard annual fee |
AMD 6,000 |
Annual fee applied for HSBC PLUS customers |
Free |
| Service |
Phone banking sign-up |
| Standard annual fee |
AMD 1,000 (one-off) |
Annual fee applied for HSBC PLUS customers |
Free |
| Service |
Total annual fee |
| Standard annual fee |
AMD 50,200 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Total saving for the first year: AMD 26,200.
1You can familiarise yourself with the list of required documents for respective accounts opening, as well as accounts opening and closing procedures in that account-related part of our website (links to the respective pages are available above).
2Term deposit account can be opened only having an account in AMD or in the currency of the deposit.
3Family members include husband, wife, father, mother, brother, sister, son and daughter.
Optional package
Optional package was developed considering ever changing expectations and dynamic lifestyle of PLUS customers. Products and services included in the Optional package cover credit, savings and insurance services. All services are provided with preferential terms.
1. Savings products to grow your money
HSBC PLUS package helps you grow your savings, by offering you higher than standard interest rates for your regular term deposits. HSBC PLUS customers can also take advantage of three types of cumulative term deposits, and unallocated gold accounts both available at standard rates.
| Service | Preferential terms for HSBC PLUS customers | Details |
|---|---|---|
| Time deposits3 | +0.5% for time deposits in AMD +0.25% for time deposits in USD |
0.5% and 0.25% points higher than standard nominal interest rates for AMD and USD deposits accordingly |
| Service | Time deposits3 |
|---|---|
| Preferential terms for HSBC PLUS customers |
+0.5% for time deposits in AMD +0.25% for time deposits in USD |
| Details | 0.5% and 0.25% points higher than standard nominal interest rates for AMD and USD deposits accordingly |
To learn how much you can save with HSBC PLUS Term Deposits please review the below example.
Example
HSBC PLUS customer is opening a one year time deposit for the total amount of AMD 5m. At the moment customer has Mastercard Platinum card and additional ATM and Mastercard Platinum cards for a family member.
| Service | Standard annual fee | Annual fee applied for HSBC PLUS customers |
|---|---|---|
| Basic package: Mastercard Platinum Card service fee | AMD 36,000 | AMD 24,000 |
| Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member | AMD 6,000 | Free |
| Optional package: Time deposit in AMD (amount AMD 5 mln, term 1 year) | + AMD 405,000 (in case of standard interest rate of 9% annually) | + AMD 427,500 (in case of preferential interest rate of 9.5% annually) |
| Service | Basic package: Mastercard Platinum Card service fee |
|---|---|
| Standard annual fee | AMD 36,000 |
| Annual fee applied for HSBC PLUS customers | AMD 24,000 |
| Service | Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
| Standard annual fee | AMD 6,000 |
| Annual fee applied for HSBC PLUS customers | Free |
| Service | Optional package: Time deposit in AMD (amount AMD 5 mln, term 1 year) |
| Standard annual fee | + AMD 405,000 (in case of standard interest rate of 9% annually) |
| Annual fee applied for HSBC PLUS customers |
+ AMD 427,500 (in case of preferential interest rate of 9.5% annually) |
Savings from Basic package: AMD 18,000.
Savings from Optional package: AMD 22,5000.
Total savings for the first year: AMD 40,500.
2. Loans to improve your lifestyle
Whether you need a small amount of money for an upcoming purchase or event, plan to buy a car, renovate your apartment or better buy a new one, HSBC PLUS Optional package offers it all with preferential terms. Please review the below table for details.
| Service/Product | Preferential terms for HSBC Plus customers | Details |
|---|---|---|
| Property purchase loans (in AMD and USD) | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 200,000 |
| Property purchase loans (in AMD) | -0.5% | Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.48% - 16.10% |
| Property purchase loans (in USD) | -1% | Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.64% - 12.46% |
| Property renovation loan (in AMD and USD) | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Property renovation loan (in AMD) | -0.5% | Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.63% - 16.97% |
| Property renovation loan (in USD) | -1% | Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.80% - 13.54% |
| Car loan | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Car loan | -1% | Loan is provided with 1% lower than standard annual nominal interest rate - 15% (instead of standard 16%) Annual percentage rate - starting from 23.29% |
| Personal instalment loan | -1% loan provision fee |
Loan provision fee is 1% (instead of standard 2%), maximum AMD 20,000 |
| Personal instalment loan | -1%4 |
Loan is provided with 1% lower than standard annual nominal interest rate - 16% (instead of standard 17%)4 Annual percentage rate - 17.27% - 19.60% |
| Personal instalment loan | Higher loan amount | Higher than standard maximum loan amount: AMD 15,000,000 (instead of standard AMD 3,000,000) |
| Property secured personal instalment loan (in AMD and USD) | -0.5% loan provision fee | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Service/Product | Property purchase loans (in AMD and USD) |
|---|---|
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details |
Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 200,000 |
| Service/Product | Property purchase loans (in AMD) |
| Preferential terms for HSBC Plus customers | -0.5% |
| Details |
Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.48% - 16.10% |
| Service/Product | Property purchase loans (in USD) |
| Preferential terms for HSBC Plus customers | -1% |
| Details |
Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.64% - 12.46% |
| Service/Product | Property renovation loan (in AMD and USD) |
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Service/Product | Property renovation loan (in AMD) |
| Preferential terms for HSBC Plus customers | -0.5% |
| Details |
Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%) Annual percentage rate - 13.63% - 16.97% |
| Service/Product | Property renovation loan (in USD) |
| Preferential terms for HSBC Plus customers | -1% |
| Details |
Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%) Annual percentage rate - 9.80% - 13.54% |
| Service/Product | Car loan |
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details |
Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
| Service/Product | Car loan |
| Preferential terms for HSBC Plus customers | -1% |
| Details |
Loan is provided with 1% lower than standard annual nominal interest rate - 15% (instead of standard 16%) Annual percentage rate - starting from 23.29% |
| Service/Product | Personal instalment loan |
| Preferential terms for HSBC Plus customers |
-1% loan provision fee |
| Details | Loan provision fee is 1% (instead of standard 2%), maximum AMD 20,000 |
| Service/Product | Personal instalment loan |
| Preferential terms for HSBC Plus customers |
-1%4 |
| Details |
Loan is provided with 1% lower than standard annual nominal interest rate - 16% (instead of standard 17%)4 Annual percentage rate - 17.27% - 19.60% |
| Service/Product | Personal instalment loan |
| Preferential terms for HSBC Plus customers | Higher loan amount |
| Details |
Higher than standard maximum loan amount: AMD 15,000,000 (instead of standard AMD 3,000,000) |
| Service/Product | Property secured personal instalment loan (in AMD and USD) |
| Preferential terms for HSBC Plus customers | -0.5% loan provision fee |
| Details | Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 |
To learn how much you can save with HSBC PLUS Property Purchase Loans please review the below example.
Example
HSBC PLUS customer is applying for a property purchase loan for an amount of AMD 15,000,000 and 120 month period. At the moment customer has two current accounts, MasterCard Platinum and additional ATM and MasterCard Platinum cards for a family member.
Service |
Standard annual fee |
Annual fee applied for HSBC PLUS customers |
|---|---|---|
Basic package: Service fee of two current accounts |
AMD 7,200 |
Free |
Basic package: Mastercard Platinum Card service fee |
AMD 36,000 |
AMD 24,000 |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
AMD 6,000 |
Free |
Optional package: Property purchase loan (loan amount AMD 15,000,000 and term 120 months) |
AMD 100,000 (loan one-off service fee is depends on loan amount and can comprise AMD 200,000 in case if loan amount is more than AMD 30m) |
Free |
Total annual fee |
AMD 149,200 |
AMD 24,000 |
Service |
Basic package: Service fee of two current accounts |
|---|---|
Standard annual fee |
AMD 7,200 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Basic package: Mastercard Platinum Card service fee |
Standard annual fee |
AMD 36,000 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Service |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
Standard annual fee |
AMD 6,000 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Optional package: Property purchase loan (loan amount AMD 15,000,000 and term 120 months) |
Standard annual fee |
AMD 100,000 (loan one-off service fee is depends on loan amount and can comprise AMD 200,000 in case if loan amount is more than AMD 30m) |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Total annual fee |
Standard annual fee |
AMD 149,200 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Total saving for the first year: AMD 125,200.
3. Preferential rate for residential property insurance
Get residential property insurance included into HSBC PLUS Optional package, pay less and receive full protection under Property insurance services.
| Service | Preferential terms for HSBC PLUS customers | Details |
|---|---|---|
| Property Insurance (in case of property purchased with loans provided by HSBC Bank Armenia) |
-0.02% | 0.16% of the property value as opposed to standard 0.18% rate. |
| Service |
Property Insurance (in case of property purchased with loans provided by HSBC Bank Armenia) |
|---|---|
| Preferential terms for HSBC PLUS customers | -0.02% |
| Details |
0.16% of the property value as opposed to standard 0.18% rate. |
To learn how much you can save with HSBC PLUS Residential Property Insurance please review the below example.
Example
HSBC PLUS customer is applying for a residential property insurance (property is purchased with the loan provided by HSBC Bank Armenia and has a market value of AMD 25m). At the moment customer has two current accounts, Mastercard Platinum and additional ATM and Mastercard Platinum cards for a family member.
Service |
Standard annual fee |
Annual fee applied for HSBC PLUS customers |
|---|---|---|
Basic package: Service fee of two current accounts |
AMD 7,200 |
Free |
Basic package: Mastercard Platinum Card service fee |
AMD 36,000 |
AMD 24,000 |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
AMD 6,000 |
Free |
Optional package: Residential property insurance (property was purchased with loan provided by HSBC Bank Armenia and has market value of 25m) |
AMD 45,000 (in case of standard rate of 0.18% of property value) |
AMD 40,000 (in case of discounted rate of 0.16% of property value) |
Total annual fee |
AMD 94,200 |
AMD 64,000 |
Service |
Basic package: Service fee of two current accounts |
|---|---|
Standard annual fee |
AMD 7,200 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Basic package: Mastercard Platinum Card service fee |
Standard annual fee |
AMD 36,000 |
Annual fee applied for HSBC PLUS customers |
AMD 24,000 |
Service |
Basic package: Issuance and service of additional ATM and Mastercard Platinum cards for a family member |
Standard annual fee |
AMD 6,000 |
Annual fee applied for HSBC PLUS customers |
Free |
Service |
Optional package: Residential property insurance (property was purchased with loan provided by HSBC Bank Armenia and has market value of 25m) |
Standard annual fee |
AMD 45,000 (in case of standard rate of 0.18% of property value) |
Annual fee applied for HSBC PLUS customers |
AMD 40,000 (in case of discounted rate of 0.16% of property value) |
Service |
Total annual fee |
Standard annual fee |
AMD 94,200 |
Annual fee applied for HSBC PLUS customers |
AMD 64,000 |
Total saving for the first year: AMD 30,200.
4. Additional services
| Service | Preferential terms for HSBC PLUS customers | Details |
|---|---|---|
Reissuance of Mastercard Platinum card |
- 5,000 AMD | Card reissuance is free of charge. |
| Balance confirmation, other bank related document provision5 | - 3,000 AMD | Balance confirmation and other bank related document provision is AMD 2,000 if requested in branch, or free of charge if requested via online/mobile or phone banking services. |
| Power of attorney (POA) issuance | - 5,000 AMD | POA issuance is free of charge. |
| Reissuance of international VISA PLUS ATM card | - 3,000 AMD | Card reissuance is free of charge. |
| Service |
Reissuance of Mastercard Platinum card |
|---|---|
| Preferential terms for HSBC PLUS customers | - 5,000 AMD |
| Details |
Card reissuance is free of charge. |
| Service | Balance confirmation, other bank related document provision5 |
| Preferential terms for HSBC PLUS customers | - 3,000 AMD |
| Details | Balance confirmation and other bank related document provision is AMD 2,000 if requested in branch, or free of charge if requested via online/mobile or phone banking services. |
| Service | Power of attorney (POA) issuance |
| Preferential terms for HSBC PLUS customers | - 5,000 AMD |
| Details | POA issuance is free of charge. |
| Service | Reissuance of international VISA PLUS ATM card |
| Preferential terms for HSBC PLUS customers | - 3,000 AMD |
| Details | Card reissuance is free of charge. |
PLUS Platinum Card
Mastercard Platinum card is a premium level international credit card, allowing to effect non-cash payments both in Armenia and abroad at more than 25mln service points with no commission. HSBC Mastercard Platinum cards are issued with Chip&Pin technology allowing maximum security for your card. Cards are issued with three year period, and are automatically renewed free of charge upon card expiration.
Our PLUS customers can also obtain additional Mastercard Platinum card for their family members free of charge.
Buy now pay later
Your Mastercard Platinum card comes with a credit limit that can be used to purchase goods and services now, and pay later, as a lump sum or with periodic repayments. Moreover, our cardholders enjoy up to 45 days of grace period for non-cash transactions, and no commission occurs, if entire debt is paid by payment date. You have the flexibility to choose your statement date as well as the portion of the utilized amount you wish to pay on monthly basis.
HSBC Bank Armenia together with International Aspire Lifestyles Concierge Service offers international concierge service to HSBC PLUS customers. Your concierge service allows you to order different services, make enquiries, arrange your everyday shopping, order air-tickets, make bookings both in Armenia and abroad. To use International Concierge service you need to dial +374 (95) 515 515 or +7 (499) 500 44 46 phone numbers both from Armenia and abroad. After customer verification and taking your inquiry, the operator will call you back to answer your query or solve your issue. Aspire Lifestyles Concierge Service operators speak both Russian and English.
The service is also available on Telegram application via the following contact information:
Telegram: @HSBCConciege_bot
Emergency services abroad
Be more confident with your Mastercard Platinum card when travelling, even if your card has been stolen or lost. With Mastercard Global Services your card will be re-issued within 48 hours, and you will be provided with emergency cash of up to USD 1,000 within 24 hours.
All you need is either call your PLUS Relationship Manager by dialing +374 (60) 655 566 or Mastercard Support hotline at +1 (636) 722 71 11.
Mastercard Platinum card provides exclusive discounts and special treatment both locally and internationally for making cardholder's shopping and leisure an enjoyable experience. Special discounts work in more than 200 sales and service centres in Armenia and in various hotels, restaurants, spa and shopping centres abroad. Get introduced to the full list of local and international discounts.
Terms and tariffs
- Card issuance fee: free
- Additional card issuance fee6: free
- Additional card service fee6: free
- Annual nominal interest rate7: 18%
- Annual Percentage Rate: starting from 19.56%
- Encashment fee when using Bank’s ATMs and POS terminals, along with Ameriabank’s and Ardshinbank's ATMs: free
- Encashment fee when using when using other ATMs and POS terminals within ArCa system: 1.5% (minimum AMD 500)
- Encashment fee when using other ATMs and POS terminals outside ArCa system: 2,5% (minimum AMD 1,000 from ATMs, minimum AMD 3,000 from POS terminals)
- Emergency cash advance fee (up to USD 1,000): AMD 50,0008
- Card to card money transfer via www.arca.am: 0.75% of transfer amount will apply to transfers between "HSBC Bank Armenia" credit cards; 1.5% of transfer amount will apply to transfers from "HSBC Bank Armenia" credit cards to other payment cards within ArCa system
- Card reissuance fee: free
- Emergency card replacement: AMD 75,0008
- Card PIN unblock fee: free
- Charge slip retrieval: AMD 8,0009
- Dispute of genuine transaction: AMD 15,000
- Card limit permanent and temporary review: free
- SMS service: free
- Monthly statement delivery (within Armenia): free
- Fee for each copy of card account statement (if has more than 6 months validity): AMD 3,0009
- Late payment fee: 10% of overdue amount maximum AMD 20,000
- Credit overlimit fee: 10% of overlimit balance maximum AMD 20,000
- International Concierge service: free
- Maximum cash withdrawals (per day): 50% of credit limit or AMD 500,000, whichever is the highest
- Number of cash withdrawals (per day): maximum 3
- Maximum limit for each non-cash transaction: AMD 10,000,000
- Total number of transactions per day (including cash and non-cash transactions and balance enquiries): 20
- Lost Card liability after the customer has informed the Bank10: up to AMD 25,000
- Minimum payment due: 10% of closing debit balance (minimum AMD 10,000)
- Credit limit and currency: From AMD 50,000 up to maximum AMD 5,000,000
- Grace Period: up to maximum 45 days (Maximum 15 days from the statement generation date)11
Notes
Important note: Loan interest amount is being calculated based on the annual nominal interest rate, whereas the annual percentage rate or APR indicates how much would loan cost to borrower in case of repayment of interest amount and other payments under the defined timeline and terms.
- No interest is calculated against the credit balance of card account
- Card can be provided to customers with minimum age of 18 years, and maximum age of 65 years
- Cards are valid for three years period. Cards are subject to renewal upon bank's discretion
- Credit card limit is provided with indefinite term. The limit, however, may be reviewed upon Bank's discretion
- From time to time the bank may review the Card nominal rates in order to reflect market trends
- The decision to issue a credit card is made and the card is delivered to the address specified by the customer during maximum 10 working days after the presentation of all necessary documents
6Additional card tariffs are regulated by primary card tariffs.
7Information regarding Annual Percentage Rate can be found here (PDF, 51KB).
8For emergency cash advance within 2-24 hours and emergency card replacement within 48 hours outside of Armenia, please call +1 636 722 711 1 Mastercard support.
10Refer to Section 7 of Card products terms and conditions.
11Is applicable in case of non-cash transactions and if the payment of the whole statement is received by the Bank on or before the Payment Due Date.
Eligibility
To be eligible for HSBC PLUS you need to meet one of the following requirements:
- Your monthly net income credited to your HSBC Bank Armenia account is not less than AMD 400,000
- The average quarterly balance of all your accounts at HSBC Bank Armenia is not less than AMD 4,000,000
Important note: In case if the customer does not satisfy the eligibility criteria for the HSBC PLUS package any more or wishes to withdraw from it, the bank has the right to review the tariffs, terms and conditions of the services included in HSBC PLUS package and apply standard tariffs, terms and conditions for these services.
Apply by phone
Call us on +374 (60) 65 5566
or fill in a callback request form below.
Things you should know
All services included in the HSBC PLUS package are provided based on terms and conditions of a given service. For details consult corresponding section on our website.
All other services not included into the HSBC PLUS Basic or Optional packages, are provided to HSBC PLUS customers as per corresponding service terms and tariffs.
All terms and charges related to products and services offered by "HSBC Bank Armenia" CJSC are subject to amendments and modifications with reasonable notice.
Last updated on: 22.08.24, 09:56