Generating and using Digital Secure Key codes
To access online banking, and validate certain transactions inside online banking you’ll need to generate a Secure Key code.
If you haven’t yet activated your Digital Secure Key, you should do that first. Digital security key generates temporary codes to log in to the Online banking service and confirm transactions. Each time you log in to Online Banking or make transactions, you will need to generate a new security code by following the instructions below.
Log on to online banking with Digital Secure Key
1. Launch the HSBC Armenia app. Select ‘Generate a code’ from the bottom of the screen.
2. Select ‘Log on to online banking’ from the available options.
3. Enter your 6-digit PIN or use biometrics if enabled on your device. As a security measure, in case of biometrics are not recognized you will be prompted to enter your PIN. An incorrect PIN will generate an invalid security code.
4. Your security code will be displayed. Enter the security code on the online banking logon page.
Verify transactions with Digital Secure Key
1. Launch the HSBC Armenia app. Select ‘Generate a code’ from the bottom of the screen.
2. Select ‘Transaction verification’ from the available options.
3. If you select ‘Transaction verification’ you will be asked to confirm the last 5 digits of the beneficiary account number before proceeding.
4. Enter your 6-digit PIN or use biometrics if enabled on your device. As a security measure, in case of biometrics are not recognized you will be prompted to enter your PIN. An incorrect PIN will generate an invalid security code.
5. Your security code will be displayed. Use the security code to verify your transaction in online banking.
Have a question about your Digital Secure Key?
You might be interested in
Mobile banking app
Manage your personal accounts easily and securely from your mobile phone.
Online banking
Manage your money 24/7 with online banking.
In case of discrepancies between Armenian and English versions, the Armenian version shall prevail.