Money transfers / demand drafts

• The Bank effects transfers in the following currencies USD, EUR, GBP, RUB, CHF, AUD, AED, CAD
• The Bank issues demand drafts in the following currencies USD, EUR, GBP, RUB, CHF, AUD, AED
  
• Explanations and instructions may accompany the payment

Transfers are effected according to the following charge scheme:

• The bank is not liable for any refund, if payment has already been effected to the beneficiary
• Intermediary/beneficiary bank charges may be paid either at the expense of beneficiary or remitter, at customers' decision and with the prior consent of the bank
• It is Bank's responsibility to provide receipt to customer for each provided service
• Commissions if intermediary/beneficiary bank charges are paid by the remitter, for the beneficiary to receive the amount without any additional charges AMD 5,000⁵
• For transfers outside Armenia the requisites for respective currencies published at “HSBC Bank Armenia” CJSC website should be used.
  
• The list of codes used for transfers to UAE (PDF)

To receive a foreign currency transfer, you should have the correspondent bank details/requisites, depending on the currency of funds being transferred.
 

¹ In case of AMD transfers within Armenia, if the transferred amount contains luma, the amount will be rounded up to the decimal point according to standard rounding rule.

² If the payment instruction (for amounts of up to AMD 50 million) is submitted to the Bank branch or via Phone banking service (in accordance with the daily limit of Phone banking service) after 14:00, but not later than 15:00 and requested to be processed on the same day, a charge of AMD 5,000 will be applied by the Bank. Payment instructions submitted to the Bank via Online/Mobile banking service (for amounts of up to AMD 50 million) before 15:00 will be processed same day free of charge.

³ Payment instructions submitted before 14:00 will be processed the latest on the next business day. Payment instructions submitted after 14:00 will be processed on the next business day.

⁴ Any foreign exchange transactions will be conducted at the Bank's exchange rate.

⁵ If the actual charge amount is above equivalent of AMD 20,000 the difference between already paid commission and actual charge is subject to further debiting from remitter's account.

^* No charge will be applied, if the payment instruction has been received via Internet Banking/Mobile.

According to the CBA Chairman decision No: 1/605L dated 16.09.2005 (amended as per CBA Chairman decision N 1/743L dated 09.07.2014), when payments are referred to Central Treasury of RA, remitter of the payment order should indicate remitter’s (other person’s, on whose behalf the remitter makes the payment) following details.

In case the payment is made on behalf of remitter (on behalf of both Individual and Legal Entity or Individual Entrepreneur):

• Remitter’s Name/Surname
• Remitter’s Public Service Number (PSN) or number of the certificate on PSN absence (if applicable) or legal Entity’s/Individual Entrepreneur’s TPN (tax payment number)

In case the payment is made on behalf of other individual:

• Individual’s Name/Surname
• Individual’s PSN or number of the certificate on PSN absence (if applicable)
• Individual’s Residency (RA resident or not RA resident)
• Identifying document issuing country or region (e.g. Armenia, United Kingdom, Kazakhstan)
• Identification document type (e.g. biometric passport, foreign country/region passport, ID card, etc.)

Please be advised that starting from 01 November, 2015 payments related to administrative penalties, charges directed to Road Police received via payment orders in Bank's branch, through Phone banking service or Internet/Mobile banking systems will not be processed.

Payments of Road Police administrative penalties, charges temporary will not be available through TelCell in the branches or via Phone banking service of the Bank as well.

The Bank will inform you additionally as soon as the service of payments related to administrative penalties, charges directed to Road Police are available through TelCell.

"HSBC Bank Armenia" CJSC (hereinafter the Bank), acknowledging the importance of international obligations of HSBC Group and Republic of Armenia in scope of combating money laundering and terrorism financing, as well as compliance with the requirements of the RA Law on Combating Money Laundering and Terrorism Financing, has established internal processes and procedures which are aimed at collection of information and documents related to transactions performed by its customers for the purpose of establishing the source of funds and purpose of the transaction.

For this purpose, the Bank may request the customers to provide additional information on the source of funds and purpose of transactions, as well as request additional documents evidencing source of funds and transaction purpose where necessary.

In case if the above mentioned information and documents are not provided, the Bank has the right to reject the transaction. 

The Bank's and the customer's rights and obligations in scope of the preventing financial crime and money laundering are regulated by the Bank's "General Terms and Conditions for the Operation of Customer Bank Accounts, Bank Deposits, Electronic Banking and Other Banking Services" (hereinafter- the General Terms and Conditions), Clause 1.17. of General Provisions section, as well as Appendix 1 of the General Terms and Conditions - Collections and Use of Customer Information (Financial Crime Risk Management and Tax Compliance).

Placing utmost importance on the security of customer service and prevention of financial crime, the Bank expects your cooperation for timely provision of the requested information and documents when making transactions.